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‎08-11-2018 10:04 AM - last edited on ‎08-11-2018 01:02 PM by Retired

HP Recommended
Product: Hp serial: [removed]
Operating System: Microsoft Windows XP (64-bit)

When i turn on my laptop, it gives me the option to select my keyboard layout. I select my laugnage, then it only allows me to turn off my laptop or troubleshoot. When i click troubleshoot>advance option>system restore i get a message saying “ to use system restore i much specify which windows installation to restore.”
“Restart computer, select an operating system and select system restore”. However when i restart my computer it brings me back to either restart or troubleshoot. It would allow me to do anything. I need help please.

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