• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
Hewlett-Packard HP Compaq 8200 Elite CMT PC
Microsoft Windows 10 (64-bit)

I have a missing driver I cannot find for the PCI Serial Port.  I believe this is stopping my PC from installing the latest feature update (that is what the log file seems to be saying), which means I may be missing security updates associated with the new version of Windows.

 

Motherboard: Hewlett-Packard 1494

 

PCI bus 0, device 22, function 3

 

PCI\VEN_8086&DEV_1C3D&SUBSYS_1494103C&REV_04

PCI\VEN_8086&DEV_1C3D&SUBSYS_1494103C

PCI\VEN_8086&DEV_1C3D&CC_070002

PCI\VEN_8086&DEV_1C3D&CC_0700

 

I have seen many posts with this issue, but the location for the fix is in multiple locations (ex. SP45367, SP69506).  How would a person know which one to use?

 

Also, if one of these is the fix, is the file a repository of many drivers that can individually be installed or will this run a big driver update?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.