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‎10-15-2018 03:29 PM - last edited on ‎10-15-2018 03:34 PM by Retired

HP Recommended
Product: HP Laptop
Operating System: Microsoft Windows 10 (64-bit)

Windows 10 updated.  Did update & shut down.

Turned system on, black screen, blue letter, asking for Administrator or Power on password

Fails after 3rd time.

gives disabled message and code  i 63022752

 

What are my next options?

 

Thank you.

 

Who Me Too'd this topic
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