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‎11-15-2018 03:47 AM - edited ‎11-15-2018 03:51 AM

HP Recommended
Product: HP Envy 13
Operating System: Microsoft Windows 10 (64-bit)

My touchscreen on my HP Envy 13 has stopped working. 

When I look at my device specifications it now says "No pen or touch input is available for this device" - touch screens don't magically disappear!

According to the troubleshoot guides I should be updating drivers in Device Manager under Human Interface Devices - the only things I have are HID-compliant wireless radio controls and HP Wireless Button Driver.

 

Any recommendations?

 

 

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