• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!

‎11-22-2018 09:31 AM

HP Recommended
Product: HP Compaq 8000 Elite SFF PC
Operating System: Microsoft Windows 10 (32-bit)

I upgraded from Windows 7 to Windows 10 and signed up for Insider Preview Program and I noticed that Dvice Manager is showing that there are no drivers installed for PCI Serial Port. I searched for drivers using the properties driver update and it finishes with "Windows was unable to install the driver."  I tried the Troubleshooter and it applied the fix and needed to restart but when boots I still have no driver installed. Is there anyone out there that can point me in the right direction? You have no idea how frustrated I am at this point. Please help!  :indifferent: :HalfEyes:

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.