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‎11-22-2018 08:41 PM

HP Recommended
Product: HP Spectre x360 convertible 13-ac0xx
Operating System: Microsoft Windows 10 (64-bit)

My laptop started recently making a constant static noise coming from my right speaker. This has been going on for almost a week now, It's driving me crazy! Most of the times its a constant static noise but sometimes the static will cut out then come back a second later. The static is not very loud but noticeable, It can be heard when playing videos using the laptop's speakers. Even when I plug in headphones the static can still be heard. The only way to "turn off" the static is to press the mute button (f6). But the static will come back a few minutes later. I tried updating my bios, Uninstalling/ reinstalling/ Updating audio drivers. (the latest driver I found was from mid 2017) (via https://support.hp.com/us-en/drivers/laptops)

 

 

This is the driver I updated it to.

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I tried the HP Support Assitant "Audio Check", It didn't detect an issue.

 

Description of static

Not very loud but loud enough to be annoying

Not crackling sound, just constant static

"Volume" of static noise is constant 

Static seems to be coming out of the right speaker only 

Never had this issue before

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.