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‎11-29-2018 07:41 PM

HP Recommended
Product: Spectre 360 Convertable
Operating System: Microsoft Windows 10 (64-bit)

This problem seemed to come and go and now it happens everytime I use this laptop. There is a flashing circle that opens files and moves the mouse cursor to the spot on the screen where the flashing dot appears. This is happening on the left side of the screen, usually on the bottom 3rd of the screen or the top 3rd of the screen. I have had to create a space between my folders on the desktop to avoid the action from opening the folders. Also when online or when  trying to do other tasks the flashing circle where ever it decides to appear will open the link under the flashing circle on it's own.

 

I have already:

Re-written the bios via HP Support

Used the F Key Function to run screen tests and software tests

Continuously re-booted the laptop

 

Where from here?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.