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HP LaserJet Pro MFP M277dw
Microsoft Windows 10 (32-bit)

I don't have a paper jam.  It is a mechanical issue.  On the hinged side of the feeder cover towards the front of the machine, shown in the attached photo, the black plastic is stuck in the white slot and will not release.  I need instructions on how to release the black plastic from the slot.

 

InkedDocument Feeder Photo_LI.jpg

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