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‎12-08-2018 07:00 AM - edited ‎12-08-2018 07:50 AM

HP Recommended
Product: HP Notebook - 15-ac172nd
Operating System: Microsoft Windows 10 (64-bit)

while resetting OS Windows 10 is gone, "boot device not found".

 

I tried resetting OS with settings, that did not work because it stoped after 30%. Then i tried reset with HP Center. Then the black screen appeared. see picture below.

 

How can install Windows 10 & HP software? 

 

I bought HP latop in shop with windows10,  2½ years ago20181208_124015.jpg

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.