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HP Notebook System P3X76UA#ABL, x64, Intel Pentium CPU Windows 10
Microsoft Windows 10 (64-bit)

Windows 10 x64 HP Notebook has no audio after update. In system information app it says Problem Device is High Definition Audio Controller, pci\ven_8086&Dev_2284&subsys_80c5103c&rev_21\3&11583659&0&d8 Error Code this device cannot start. I have looked for drivers online and have downloaded a few, but after I try installing them, it says that the High Definition Audio Controller device (which is the problem) already has the correct devices installed.  In the Device Manager, the Sound, video and game controllers are hidden.  When I un-hide them, underneath them, there are the following: Microsoft Streaming Service Proxy, and two Microsoft Streaming Tee/Sink-to-Sink Converter entries, the second of which is not connected to my computer for some reason.  Does anyone have a solution for this?  Thank you 

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