-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Audio
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
12-16-2018 07:31 AM
Windows 10 x64 HP Notebook has no audio after update. In system information app it says Problem Device is High Definition Audio Controller, pci\ven_8086&Dev_2284&subsys_80c5103c&rev_21\3&11583659&0&d8 Error Code this device cannot start. I have looked for drivers online and have downloaded a few, but after I try installing them, it says that the High Definition Audio Controller device (which is the problem) already has the correct devices installed. In the Device Manager, the Sound, video and game controllers are hidden. When I un-hide them, underneath them, there are the following: Microsoft Streaming Service Proxy, and two Microsoft Streaming Tee/Sink-to-Sink Converter entries, the second of which is not connected to my computer for some reason. Does anyone have a solution for this? Thank you