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Hello! I am not getting the October 2018 version 1809 update from Windows, even when I manually check for updates. This is a brand new laptop ( I bought it on November 26 2018) that came with Windows 10 home version 1803 pre-installed. I have checked the list of HP laptops that have been tested successfully for this update and, if I am not mistaken, my laptop is included. Any ideas why I am not able to update my laptop?

Thanks!

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