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‎12-22-2018 01:32 AM

HP Recommended
Product: HP ENVY x360 - 15-bq108ca
Operating System: Microsoft Windows 10 (64-bit)

After creating a USB key with a downloaded HP BIOS exe, boot with power + Win + V key combination I get:

Unable to open BIOS signature file.

 

There is a Firmware Management, Update and Rollback option in HP diagnostics utility, same result:

Unable to open BIOS signature file

...no matter which option you choose BIOS flash cannot continue for exactly the same reason, above.

I created several usb keys with different versions, same outcome.

Why is the utility unable to open a present! and freshly created USB with a supplied by HP signature file?

What's wrong?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.