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‎12-28-2018 04:46 PM

HP Recommended
Product: HP Pavilion Notebook
Operating System: Microsoft Windows 10 (64-bit)

Hi. Really hoping someone can help me with this issue. I recently used my laptop powered by battery for 1-2 hours with no problem. That night I had a routine update which was downloaded and installed. Since then my battery will not charge at all. Right now if I remove the AC it will immediately shut down the computer with loss of power. I ran the HP Battery check which says there is no battery in my machine which there is. I have read many forums online and tried everything I can to fix the problem. 

 

I have reinstalled the battery drivers and updated. I have removed battery and held power button and reinserted. I have restored BIOS and installed latest version of BIOS. Still the problem persists. The only option I have left is to replace the system board which will be expensive.... probably forcing me to replace the entire laptop.

 

I also cannot understand how I am forced to accept the updates that get pushed to my machine and when they cause a problem as serious as this, I need to foot the bill to repair it. 

 

Does anyone have any more ideas for me to try before paying a professional to repair my laptop?

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