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HP Omen 15-dc0025ur (4GW00EA)
Microsoft Windows 10 (64-bit)

01/10/2019 the HP Omen 15-dc0025ur (4GW00EA) gaming laptop and OS Windows 10 Pro (x64) were purchased. There was a problem installing the HP Omen Control - the HP Omen Control does not control the keyboard backlight. The HP System Event Utility does not work either. There are no errors during installation. But system notifications about changes in the screen's backlight and volume come out only from Windows. The forum has a suggestion to solve the problem using the SYSTEM.SAV.RAR and COMMAND.CENTER.RAR files but all the links to ftp and under the password.

Please help.

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