• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP EliteBook Folio 9470m Ultrabook
Microsoft Windows 8.1 (64-bit)

I have an hp elitebook folio 9470m where i have tried to make a total reinstall - which has resulted in that there is nothing at all on it - it ended with that it could not continue since there was a file missing and now i have a laptop without the OS on and have no idea how to get it started again.

Apparently, there are no recovery files on the laptop anymore.

I have a windows 7 (it is born with W8) on usb I really want it to use - but it won't start on usb. I can get it to see the USB drive - but it doesn't "use" the start file to run the setup. 

 

What am I doing wrong and what can I do now?

BR

Alberte

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.