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‎01-24-2019 03:19 AM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (64-bit)

Intel Bluetooth Driver fails to install with message "Users must remove the old package before install."

How do I remove the old package?

 

Driver details

SoftPaq number: sp79047 Version: 19.30.1648.920

 

Installation Failed: 8 Dec 18, 22 Dec 18, 22 Dec 18, 24 Jan 19

 

DOS box shows Windows ver 10.0.17134.523

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