• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
Doesn't matter
Microsoft Windows 10 (64-bit)

Product: LaserJet Pro 200 color MFP M276mw

 

Problem: Copy/Scan work fine, but Print makes each page print with doused in blue. Imagine you put a blue transparency on top of anything you printed. You can see the origional print of what you wanted (say a business letter in black ink) in the background, but there is a think layer of blue on top of any printed page, including margins.

Again, each page appears to printed correctly, with correct colors, except each page printed is saturdated in blue.

 

Attempted Solutions:  Printed from three devices with multiple installed/uninstalled drivers.

Printed on various thickness of paper, and adjusted paper setting on printer itself. This does effect the intensity of the blue, but not for the better.

Tried replacing every single toner cartridge. No effect.

Tried unplug - power on/off - no effect.

Ran every single diagnostic and report  on the machine, demo pages, color calibration, ink status, etc. Every report shows no issue... But each report is saturdated in blue.

Also did a" restore factory settings" on printer. No effect.

15485401155275705957726000710964.jpg

 

If some idiot tech gives me a textbook routine for various steps to troubleshoot, I will go bananas, or blueberries, as the case may be. 

 

Is this a parts issue? Is there something outside the toner that needs to be replaced.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.