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01-26-2019 02:32 PM - edited 01-26-2019 03:03 PM
Product: LaserJet Pro 200 color MFP M276mw
Problem: Copy/Scan work fine, but Print makes each page print with doused in blue. Imagine you put a blue transparency on top of anything you printed. You can see the origional print of what you wanted (say a business letter in black ink) in the background, but there is a think layer of blue on top of any printed page, including margins.
Again, each page appears to printed correctly, with correct colors, except each page printed is saturdated in blue.
Attempted Solutions: Printed from three devices with multiple installed/uninstalled drivers.
Printed on various thickness of paper, and adjusted paper setting on printer itself. This does effect the intensity of the blue, but not for the better.
Tried replacing every single toner cartridge. No effect.
Tried unplug - power on/off - no effect.
Ran every single diagnostic and report on the machine, demo pages, color calibration, ink status, etc. Every report shows no issue... But each report is saturdated in blue.
Also did a" restore factory settings" on printer. No effect.
If some idiot tech gives me a textbook routine for various steps to troubleshoot, I will go bananas, or blueberries, as the case may be.
Is this a parts issue? Is there something outside the toner that needs to be replaced.
Solved! Go to Solution.