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‎01-29-2019 02:16 PM

HP Recommended
Product: Sprocket
Operating System: iOS 12 - 12.0.1

Hello,

 

I have a Sprocket that quit holding a charge.  It started blinking red and green at the same time.

I found some answers about resetting it, reinstalling app, etc and I've tried them all and nothing works.  It won't hold a charge long enough to do a thing.  I would love a contact to talk to a real person.

Thank you!

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