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‎02-12-2019 07:32 PM

HP Recommended
Product: Hp Envy x360 m6
Operating System: Microsoft Windows 10 (64-bit)

Every time I attempt to install the driver that Hp support assistant recommends, for some odd reason, it simply will not go through. It states -> "Installation complete: Cancelled installation: Intel Serial IO Driver"  therefore not allowing this particular software to be installed on my computer. 

 I have Windows 10 (64-bit) with an Intel i7-6/7th gen processor 7500U -CPU and it's obvious that my computer shouldn't have any issues with updating or even storage..... i still have 854GB out of my 1TB memory on the :C drive

 Please let me know... Tried already to update the driver via Device Manager, to no avail. Thanks in advance

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