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‎02-15-2019 10:12 PM

HP Recommended
Product: HP ENVY x360
Operating System: Microsoft Windows 10 (64-bit)

Windows Explorer would not open, constantly “Working on it”

Task Manager – Not Responding

Restarts did not help

Ran Virus Scan, Malware, etc

Open services

Checked for Windows Updates

Checked for other updates

Founds "Windows shell experience host suspended"

Ran HP operating check which fixed some things

Rebooted but still occurring

Ran HP operating check and all clear

Downloaded Windows check but it didnt find anything

Searching on Google was confusing

Any thoughts?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.