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HP Recommended
Thin Client T5740E
Microsoft Windows 7 (32-bit)

I have recently updated our HPDM to 4.7 SP10. was 4.6. Now when i try to shadow a device i get "Failed to connect to server".

I can:

- ping it

- netstat -na | find "5900" (Shows as listening).

- Set VNC pwd.

The firewall is disabled on the console end the thin client has exceptions in firewall for VNC 

 

Can't seem to figure this out. i cant connect from any other VNC clients either im baffled. 

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