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deemehta
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HP Recommended
Thunderbolt Dock G2
Microsoft Windows 10 (64-bit)

Hi there, 

 

I have just purchased a Thunderbolt Dock G2 to use with a HP EliteBook 840 G5 that I have from work. Connected to the dock currently are 2 x Asus VP28UQG that support 4K @ 60Hz over DisplayPort 1.2.

 

Currently the monitors are working fine at 30Hz, but not at 60Hz

 

According to the Dispplay Capabilities Guide (http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA7-3384ENW.pdf), the supported configuration is for 2 x 4K @ 60Hz is either : 

 

1 DP + 1 TB port

or 
1 USB Type-C™ Alt mode port + 1 TB port

 

Does this mean I need to get something like one of these products to get both monitors to show at 60Hz?

Thunderbolt 3.0 to DisplayPort adapter: https://www.amazon.co.uk/dp/B01EPU7R4M/

UCB-C to DisplayPort Cable: https://www.amazon.co.uk/dp/B075V27G2R/

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