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‎02-26-2019 08:05 PM

HP Recommended
Product: HP Spectre x360 - 15-ch011nr
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I have a serious issue which causes my expensive laptop to be practically not useful when using Windows 10. Everything works fine when starting up and also while I use it. However if I do not use it for some minutes, meaning that I do not use keyboard or mouse, the screen will turn blue showing the screen of death with the message: STOP CODE WHEA UNCORRECTABLE error. 

 

As I mentioned while I operate the PC, this will never happen. However, if I don't do anything on it and just leave it powered on, Windows will turn into blue screen of death after some 5-10 minutes every time! This makes it impossible to use. 

 

I have run all the hardware tests and all pass. I hope you can fix this issue and let me know what I can do. I also do not believe it is a hardware issue. All windows and HP updates are also installed. I am very dissapointed and at least if you help, I will only be able to regain my trust in your products.

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