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HP Envy 795-0010
Microsoft Windows 10 (64-bit)

My new PC randomly disconnects WiFi, often runs OK for several hours then repeated disconnects. Other PCs on the same router do not have this problem. So far I have.......

Run HP Diagnostics - each time it 'Re-sets the Realtek RTL8822BE PCIe adapter, 

Updated the Realtek drivers from the HP website,

Fully restored the Windows 10 software,

Checked the signal strength (-45dB). 

Since the problem is intermittent I am concerned that if I return the PC, HP will test it for a short time and find no problem.

Any advice welcome. 

 

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