• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Slimline 260-p026
Microsoft Windows 10 (64-bit)

Microsoft told me I needed to update my BIOS to solve an audio problem (no sound unless I run the audio trouble shooter and then reboot each time I start the computer).  This started when Windows 10 update 1809 was installed.  I have the latest Intel audio driver for 1809.  My BIOS is version F31.  I was sent an update for update F38.  It is downloaded on my computer but I get an" installation failed" message each time I try to install it.  What do I do now?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.