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LOT 33UA#ABA
Microsoft Windows 10 IOT

I turned my computer on and the screen was blue and says initializing system restore. I have turned it off and on, taken the battery out for a week and when I turn it on same blue screen. Every “fix” I’ve found says to “hit start button” or go into “safe mode”. How can I do that if the blue screen won’t go away?!? Please help!!

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