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‎03-27-2019 12:11 PM

HP Recommended
Product: Pavilion 14-x360 14-ba12ng
Operating System: Microsoft Windows 10 (64-bit)

Hi there!

I just did a few updates on my convertible (Pavilion 14-x360, 14-ba12ng). I had to reinstall completely and then spent 3 month without wifi, so there were actually quite a few. Anyway, since it installed the "HP. Inc - SoftwareComponent" Version: 2.1.8.1. (release 10/30/2018) and/or Version: 2.1.9.1 (release 2/1/2019) the cpu always stays at 3.44 - 3.48 GHz when the power cord is plugged it. It doens´t clock down anymore, even when the cpu-load is only 4% over a longer period of time. It only clocks down when I unplug the power cord. This creates a lot of unnecessary heat and the fan is running constantly.

It´s incredibly infuriating. Can you help?

Thanx!

Sincerely yours

  MasterofSepuku

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