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‎03-27-2019 01:08 PM

HP Recommended
Product: 17-p161dx
Operating System: Microsoft Windows 10 (64-bit)

The HP Support assistant app on my notebook is showing a RED exclamation mark (!) but when I start it up and scan for new messages and updates there is nothing critical or even informational that is in an unread status. All updates have been installed and verifited. I cannot seem to clear this Red ! status that is showing in the round question mark (?) blue icon for the HP support assistant that shows up in the bottom right of my windows 10 notifications on my HP Notebook - 17-p161dx (ENERGY STAR).

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.