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‎04-27-2019 12:58 PM

HP Recommended
Product: HP ENVY 15 model 15-3040NR
Operating System: Microsoft Windows 7 (64-bit)

My HP ENVY 15 freezes while booting windows.  I have run every hardware diagnostic, no errors found.  The Startup Repair gets an error and exits.  All the system restore pionts fail.  There are no Sytem Images available to recover.

 

At this point, I just want to get it back to the factory a reset condition.  I never created the windows 7 recovery disk.

 

How can I get a windows 7 recovery disk for this system.

Who Me Too'd this topic
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