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‎04-28-2019 11:27 AM

HP Recommended
Product: HP Sprocket 200
Operating System: iOS 12 - 12.0.1

I purchased the sprocket 2 weeks ago. I was able to set up the device, connect to my phone, and print 2 photos. When trying to use it the second time it will not turn on. Has charged for 12 hours but the charge indicator has remained red and the. Turned off completely. I tried to do a reset but the printer still will not power on. 

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