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‎05-11-2019 11:04 AM

HP Recommended
Product: Z2 G4 tower workstation
Operating System: Microsoft Windows 10 (64-bit)

Since a few days I have a Z2 G4 tower workstation. Now I unsuccessfully tried to install 2 different RTX graphics cards, Nvidia Quadro RTX4000 and also a loaned GTX 2070 for testing purposes.


The cards will work for 1 or 2 boot sequences at best - with an unusual boot delay of more than a minute. Afterwards a boot is no more possible, except after uninstallation of card and use of built-in graphics.

 

The workstation power supply with 500 watts should not be a problem - the stated maximum power drain is 160 / 175 watts. BIOS version of workstation  is 1.4.10 (dated 4/2/2019) and graphics card drivers are latest version, too (in case of RTX4000: 430.64 dated 5/9/2019).

 

HP service tried to help, put gave me no really helpful advice. The lady on the phone stated that the quadro RTX4000 is not supported according to her data. Come on - a relatively new and well known professional graphics card is not supported by a brand new HP workstation?

 

Any help to solve the problem is appreciated. Thank you very much!

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.