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‎05-15-2019 07:57 AM

HP Recommended
Product: LaserJet m402n
Operating System: Microsoft Windows 10 (64-bit)

This is about the third or fourth m402 in our office with this issue. We suddenly get a supply memory error and it will not go away. We've tried swapping toner, firmware update, factory reset. Two of them were still under warranty and after talking with HP they replaced the units. Others were out of warranty so we replaced them. Does anyone know what's wrong with these models that this keeps happening? 

 

Thanks.

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