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‎05-16-2019 05:53 AM - last edited on ‎05-16-2019 10:06 PM by Retired

HP Recommended
Product: HP Notebook - 15-bw031au
Operating System: Microsoft Windows 10 (64-bit)

First, thank you for any help you can give me. 

My laptop was working just fine then all of a sudden it shut off. Now when I plug in the power cord the orange power light turns on then right off. Nothing else lights up and nothing blinks. I assumed this was an issue with the power cord not supplying enough power so I switched outlets and got the same result. I have a second power cord for another HP laptop(its the same) and tried that with the same results. So I am sure its not the outlet or the power cord. So what could cause the power indicator light to not stay on? 

I have removed the battery and did a hard reset and it didnt help. 

I tried plugging it in without the battery and it didnt help. 

The battery does need to be replaced and will not hold a charge for long but that should not stop the PC from booting up. 


The laptop is a  HP notebook - [edit]

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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