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HP Recommended
Notebook 15-da0078ns
Microsoft Windows 10 (64-bit)

Hello,

 

After installing the May update on my computer the HP Audio Control application has stopped working and shows a message that my computer is not compatible with the application.

audio1.JPG

In addition, before connecting the headphones, the previous volume was automatically put on and when removing them the equipment was muted but not now.

This was configured in the app but I can not enter to configure it.

 

Thank you so much.

Who Me Too'd this topic
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