• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP Z4 G4
Microsoft Windows 10 (64-bit)

I just recieved my new desktop and everything was fine.  Until I started swapping out SSD for bigger versions and went into the UEFI to disable Secure Boot.  The mistake I made was forgetting what F keys you pressed and I was unfamiliar with the Z4.  So it occasionally will appear off while it's doing UEFI maintenence.  Usually there is a click, some dead time and then things kick back on.  Well it was the second time it did this and I figured it was booting and I was hitting F9, F11 and the Del keys one after the othner trying to get something to happen.  Ofcourse I was looking for F10.

In any event, after that moment the system came up with an error saying to the effect that a firmware update had failed to complete on the following controller and underthat listed the premium front I/O USC-C device.  I tried reboot to update agian option but that did not make a difference.  The system would boot normally but the rear fan was running on high non stop.  

 

I tried updating to the lates BIOS and also flashed the Premium IO panel firmware with the latest version from HP.  Nothing changed.  I wound up unplugging the cord that feeds the USB-C.  Now I get an error about that when booting, which isn't great but the rear fan is running normally.

 

The question is, can it be fixed?  If so how or should I just get it replaced.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.