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‎05-25-2019 09:43 AM

HP Recommended
Product: Sprocket
Operating System: Android 9.0 Pie

Just got my printer today. But printer have very bad streaking,  from the very first picture that was printed. Tried Resetting, updating firmware, zink paper is original from printer bundle. Tried 3 pictures all came out with very bad streaking. It's like one line is printed while the other line is not printed. Turn off reveal, also no help. There's also a white border on top of every picture that I'd printed. Could be a hardware issue. I can I have an exchange or refund? 

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