• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Ready to level up? Join the Expert Program—

‎05-28-2019 02:46 AM

HP Recommended
Product: HP Web Jetadmin
Operating System: Microsoft Windows Server 2016

Hello everyone,

 

I am trying to set up a new HP Web Jetadmin installation (10.4 SR5 version) on a different server than our previous one. All of our printers are discovered correctly, and I am able to connect to any of them with the credentials I have. However, after updating the credentials of some of these printers on Jetadmin, they eventually return to the state “credential failure”.

 

Any ideas of how to fix this?

 

Thank you so much for your help!

 

captura.PNG

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.