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05-30-2019 08:58 AM
Product: LaserJet M28A
Operating System: macOS 10.14 Mojave
Hello,
My LaserJet M28A is not identified as a scanner on MacOS Mojave. Printing works fine. I tried updating the firmware and drivers, resetting the printer and everything listed on the official guidelines, but nothing seems to work.
Can anybody help me?
Thank you
Solved! Go to Solution.
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