• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎06-14-2019 09:36 AM

HP Recommended
Product: 2VQ23EA & 1MK33AA
Operating System: Microsoft Windows 10 (64-bit)

Hi folks - whee first post here!

 

I'm looking for a suitable dock for my HP ProBook 470 G5 (2VQ23EA) that will allow me use of the dock ports and charge my notebook at the same time, however the HP product manager at my local supplier cannot seem to give me a straight answer so I thought I would ask here.

 

According to documentation I've found, the HP USB-C Universal Dock 1MK33AA is listed as compatible:

 

"Avoid downtime with up to 60W of power to charge and power your connected notebook or tablet through the powered USB-C™ port" "Compatible with ..... HP ProBook 470 G5"

 

However, my supplier instead is insisting this will not work and instead is recommending the HP Thunderbolt Dock 120W G2?

 

Anyone have some more insight for me?  Many thanks!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.