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‎06-21-2019 08:52 AM

HP Recommended
Product: HP Spectre x360 15 dfxxx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I have a problem with my screen on my HP Spectre x360 15. The problem was there all along from the time I bought the laptop. Used to be two vertical  blurry lines. After a couple of months, half of the screen is full of those blurry lines. I cannot clean them and it seems to be under the glass. When the device is turned off or the screen projects a dark image the lines are visible.

 

These are some photos that could help explain the problem.

20190615_131612.jpg20190615_131605.jpg

 

Thank you

Alex

Who Me Too'd this topic
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.