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‎07-21-2019 01:53 PM

HP Recommended
Product: Sprocket 200
Operating System: iOS

Hi,

 

I have just bought a Sprocket 200 but it doesn't show up in my bluetooth settings.

I have followed the guide 100%, it's fully charged and everything but nothing helps - meaning I can't even update the firmware.

 

As far as I can understand, many people are experiencing this.

We have tried both on my iPad and my girlfriends' Huawei with no luck.

 

We bought the device with one purpose - using it at our wedding. Pretty frustrating 😞

 

Regards,

Emil

 

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