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Microsoft Windows 10 (64-bit)

Intel and Microsoft have found incompatibility issues with certain versions of the Intel® Rapid Storage Technology (Intel® RST) drivers and the Windows 10 May 2019 Update. If your device has an Intel® RST driver version between 15.1.0.1002 and 15.5.2.1053 installed, it cannot install the May 2019 Update

 

Now I went to this website (

https://downloadcenter.intel.com/download/28966/Intel-Rapid-Storage-Technology-Intel-RST-User-Interf...)

 but I have no clue which one to pick, guess I am too old for this. The strange part is that Through HP I have updated BIOS and all drivers but can still not update win10

 

This are my laptop details; Windows home 64 bit

Intel Core; I7-7500u CPU @2.79GHZ

 

Can anybody please help me?

 

 

 

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