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‎07-30-2019 07:11 AM - edited ‎08-05-2019 04:48 PM

HP Recommended
Product: 590-033w
Operating System: Microsoft Windows 10 (64-bit)

Hi. My Desktop experiences system interrupts (constant 20% CPU)  after using the DVD Drive. This behavior continues even after I have removed the disc. To make it stop I must restart.
The unit is refurbished / recovered and only recently, 5 days ago, put into service. HP Support Assistant suggests some updates mostly to HP Programs and a BIOS update. The only critical update is the Audio Switch. The driver for the DVD drive is listed as an older generic Microsoft driver. Windows update seems to be working fine. I uninstalled McAfee, Wild Tangent, One Drive and some other misc programs.
There is a Warning about Intel Rapid Storage Technology that keeps appearing as a notification. This app indicates there may be an issue with a PCIe SSD on Port 0 / unknown, and "Clear Metadata" is highlighted. Also some verbiage about write-cache buffer flushing.

Any advice on the system interrupt or the Rapid Storage issue would be greatly appreciated. Thanks for reading and have a good day. 

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