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‎08-04-2019 04:45 AM

HP Recommended
Product: HP Laptop 14-bp101nx
Operating System: Microsoft Windows 10 (32-bit)

Since last week my laptop has been charging only upto 99% no matter how long i charge it for. I have already tried uninstalling the ACPI battery and restarting the laptop but that did not work. I have also tried the method where i unplugged the AC adapter, turned off the laptop, pressed and held the power button for 15 seconds, plugged it back in and turned on the laptop but my charge charged to a full 100% only the first time after i did that. Now its still only charging 99%. It has only been a year since i bought my laptop so there is no damage to the laptop or the charger. What do i do?

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