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Microsoft Windows 10 (64-bit)

This printer will print the colors on the whole page, but will only print black on the last 1/2 inch of the paper.  I have tried all the online solutions as far as cleaning the overflow tray, running all the cleaning tools available on the printer, etc.   Can someone tell me if this is a fixable problem or if I need to pitch the printer?  If it is fixable, how?  Thanks! Resized_20190804_091730.jpeg

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