• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion Notebook - 15-ab268ca
Microsoft Windows 10 (64-bit)

My notebook works just fine and I was able to use my external monitor perfectly until this morning. When I booted my computer, my screen only shows on the external monitor. When I unplug the external monitor, the display goes back to the laptop screen.

 

I have ran many diagnostics, updated the BIOS as well the display driver to no avail. I have also completed a hard reset by unplugging and taking out power devices.

 

I hope someone has had this issue and found a solution.

 

Thanks

 

Simon

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.