-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
08-31-2019 12:11 PM
Product: HP notebook 15-bs1xx
Operating System: Microsoft Windows 10 (64-bit)
Since my latest Windows update, my touchpad has been enabled. I hate that. I use an external mouse (wireless usb). Previously, I disabled the touchpad, but I cannot figure out how to do it again. The instructions I find on the web (and on HP) is to open the Mouse Settings / Additional Mouse Options. However the dialog box is different from that shown. There is no 'Touchpad' tab and I see no option to "Disable internal pointing device when external USB pointing device is attached."
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.