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‎09-02-2019 09:39 AM - edited ‎09-02-2019 12:11 PM

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Product: HP Omen 17-w200 CTO - X7N74AV
Operating System: Microsoft Windows 10 (64-bit)

Yesterday I started getting an intermittent display issue where it fills completely with barcode like vertical lines.  This occurs primarily when the display is moved forward and back. If I move it carefully I can find a spot where the display works properly. Move it again and the bars come back. (Its working properly now allowing me to post this)  I removed the display bezel and  see at the bottom of the display the cable from the motherboard .  There is black plastic ground protection covering the display circuitry almost the entire bottom of the display.

If I gently touch the ground protection plastic the vertical bars appear...release and get normal display.... sometimes.

It seems to me that the display itself is OK as evidenced by the fact I can still get it to work properly.

I believe the lcd display cable is bad or its connection has loosened. 

The issue seems to be happening much more frequently now and its taking longer to get a good display.  I haven't connected another monitor yet but may have to if this gets worse.

Before trying to tackle the issue I thought I'd see if anyone out there has experienced this and if one of you experts can make sure I'm focused on the correct issue.

Thanks

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