• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎09-03-2019 01:02 PM

HP Recommended
Product: HP EliteBook Folio 9470m Ultrabook
Operating System: Microsoft Windows 10 (64-bit)

Hello, I recently made a fresh install of windows 10.  In the device manager it shows that two drivers are unknown.  In other devices. The first one is Base system device. Location-PCI Slot 2 (PCI-buss 2, device 0, function 0).

The drivers for this device are not installed. (Code 28)

Information-Device PCI\VEN_197B&DEV_2392&SUBSYS_18DF103C&REV_30\4&1031d437&0&00E2 requires further installation.

 

The second is Unknown device. Location on PCI Express Root Complex. The drivers for this device are not installed. (Code 28).  Information-Device ACPI\HPQ6000\3&b1bfb68&0 requires further installation.

 

I hope this is enough to find out the problem. Thank you.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.