• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavillion 15 bc002na
Microsoft Windows 10 (64-bit)

My integrated webcam is no longer working, the light turns on but there is no video feed. In device manager it used to be called "HP wide vision", now it is simply "PC camera". I think the issue is the driver but HPs support site is not working for my model of laptop.

 

Could anyone provide me a link to the correct webcam driver for this model please?

 

The HP support website detects my laptop model and starts searching for drivers, but it must be bugged because it never finds anything.


Any help would be much appreciated.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.